♥️ Goodiary Customer Support
Welcome! Feel free to contact us with questions or feature requests. Your feedback helps us grow.
💢 Windows App Issue Notice 💢
Some users are currently experiencing an issue where data does not appear when launching the Windows app. We are investigating the cause and will apply a fix as soon as it is identified.
Please be assured that all data is safely stored on our servers. Once the app is restored, your data will display normally again.
In the meantime, we kindly ask you to use Goodiary on another device.
Thank you for your understanding and patience.
📱 Device & Compatibility
Q. What devices are supported?
- Apple: iPhone, iPad, Mac (M1 chip or later)
- Android: All smartphones and tablets
- Windows: Windows 10/11 (Intel CPU 5th gen or later)
Q. Is there a PC version (Windows/Mac)?
Yes, but please check the system requirements:
- Windows: Requires Intel CPU 5th gen+ & Windows 10/11.
- Mac: Only supports Apple Silicon (M1, M2, etc.) models. Intel Macs are not supported.
⚠️ Important Notices
Q. Limitations of the Windows Version
Due to platform constraints, the Windows version currently does NOT support:
- Photo of the Day
- Adding Location to diary entries
- Home screen schedule controls
Q. How can Apple Sign-In users access the Windows app?
The Windows app does not support Apple Sign-In yet.
👉 Solution: Open Goodiary on your mobile, go to [Settings] > "Add Google Sign-In" and link your Google account. You can then log in on Windows with Google.
🔒 Features & Security
Q. Is there a Premium subscription?
No, Goodiary is free to use with minimal advertisements.
Q. Where is my data stored?
All text and photos are encrypted and stored securely in Google Cloud. Only you can access it via login. Even if data were leaked, it remains encrypted and unreadable.
Q. Can I attach multiple photos?
Currently, only one photo per entry is supported. However, try the "Photos of the Day" feature to view your entire gallery stream for a specific date.
Q. When does data sync between devices?
Data updates automatically when the app starts. You can also tap the 'Refresh' button to sync immediately.
🛠 Troubleshooting
Q. The Windows app crashes or won't launch.
This is often due to missing runtime components. Please install the latest Visual C++ Redistributable from Microsoft:
Download Visual C++ Redistributable
FAQ@ADS.COM
ReplyDeleteHow do you turn off the photo of the day feature? Has it ever occurred to you that some people may not want the random photos to appear on their diary entries?
ReplyDeleteThanks for the feedback. “Photo of the Day” is designed to help you revisit memories by showing photos taken around the date of your diary entry. At the moment, there isn’t an option to turn it off.
DeleteAlso, to clarify: Goodiary does not upload or take your photos. It only displays images from your device’s photo library on your screen.
That said, we understand some people may prefer not to see random photos. Could you share a bit more about what feels uncomfortable—privacy concerns, distractions, or something else? Your input helps us decide whether to add a toggle in a future update.
MY IMAGES DOESNT WANT TO ATTACH
ReplyDeleteHi! Thanks for letting us know. Attaching images isn’t supported in the Windows app yet, but we plan to add this feature in a future update.
Delete감정통계가있는데 강정입력은어떻게 할수있나요?
ReplyDelete일기작성화면에서 태그버튼(#)을 클릭하시면 감정탭이 보이실 거에요. 글자, 이모조, 감정으로 일기를 태그할 수 있습니다.
Delete일기를 썼는데 들어가서 읽어보니 노래가 나와요. 어떻게 끄나요?
ReplyDelete화면을 터치하시면 오른쪽 하단에 음악을 끄는 아이콘이 나타납니다.
Delete